Careers at Get Hooked 360

The Digital Marketing Associate (DMA) helps in the day-to-day operations to support our marketing campaigns across various channels. This dynamic role allows you to dive into the heart of our digital operations while being mentored to develop strong project management skills.

He/She has the following responsibilities:

• Collaborate with internal teams and external partners to ensure timely and seamless project delivery.
• Contribute to report creation, gaining valuable insights into the digital landscape of our brand.
• Communicate clearly and confidently, keeping all stakeholders informed with the progress of their campaign.
• Stay organized with project details, efficiently managing time and resources to meet deadlines.
• Oversee the completion of ASC approval applications, coordinating with brand teams and key stakeholders to ensure smooth approval processes.
• As digital business project managers, you should be:
  • Aware of the digital / social media landscape and trends affecting respective brands.
  • Doing regular digital scans / audits including competition and related categories, social listening, sentiment analysis.
  • Main custodians of the brand playbooks.
  • Voice in responding to customers, guiding internal stakeholders in translating client brief to required output (articles, images, etc.)
  • Perform other duties as assigned

Essential

• Communications or Management degree holder.
• 1-2 years of Marketing or Agency Account Management experience is a plus.
• Familiar with Facebook’s platform.
• Good communication and presentation skills, both written and verbal, in English and Filipino.
• Excellent organization and project management skills.
• Basic quantitative skills.

We are working with exciting clients and they need our help to take care of their online community.

• You will be dealing directly with our clients’ customers in all social media channels and/or online chat interactions. You will be moderating all user-generated content in line with the our clients’ policies.
• You will also need to respond promptly to customer inquiries. A good handle on resolving customer complaints is your superpower.
• You will be responsible for the delivery of key social media metrics of our clients’ brands and provide insights based on customer feedback and online sentiments towards the brand.
• You will develop effective and enduring customer relationships with our clients’ online community.
• Perform other tasks as maybe assigned from time to time.

Essential

• Candidate must possess at least a Bachelor’s/College Degree in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent.
• Has experience with the following productivity apps like: Gsuite, Google Drive, MS office
• Has experience with social media channels like Facebook (business manager), Instagram, Twitter, Youtube, etc
• You have excellent communication (both verbal and written), problem-solving and customer service skills.
• You have keen attention to details and spot-on accuracy.
• You role model customer orientation and develop effective and enduring customer relationships with our clients’ online community.
• You are cool as a cucumber especially when it comes to negative responses, rejection and irate customers.
• You are flexible, trainable and adaptable to changing/different situations, a team player with at least one year experience in a customer-facing role.

Nice-To-Have

• Knowledge in Zendesk

At Get Hooked 360, creativity thrives when the right resources are in place. The Purchasing Officer ensures our agency secures the best suppliers, materials, and services to bring our ideas to life. This role involves sourcing, evaluating, and negotiating with vendors for both operational needs and campaign production requirements—from securing top-tier creative talent to sourcing props, venues, and PR materials.

If you have a keen eye for quality, strong negotiation skills, and a passion for working in a fast-paced creative environment, we’d love to have you on board!

Key Responsibilities

• Strategic Sourcing & Supplier Relations
• Identify, evaluate, and negotiate with suppliers, vendors, and production partners to meet both administrative and creative project needs.
• Build and maintain strong supplier relationships to ensure high-quality service, competitive pricing, and reliable partnerships.
• Scout and source vendors for photoshoots, event venues, production houses, videographers, photographers, talent agencies, and PR materials.
• Ensure all procurement aligns with creative project deadlines and budget constraints.

Procurement Process & Compliance

• Oversee procurement activities to ensure efficiency, transparency, and adherence to audit, BIR, and company policies.
• Maintain and update supplier records, contracts, and pricing agreements.
• Prepare and process purchase orders and procurement documents, ensuring smooth transactions.

Cost Analysis & Business Alignment

• Conduct cost analyses to secure the best value for purchases while maintaining high creative standards.
• Work closely with internal teams, including creative, production, and accounts, to align procurement with project goals.
• Ensure all purchases contribute to the agency’s ability to deliver outstanding campaigns.

Sustainability & Ethical Procurement

• Ensure compliance with legal and ethical procurement practices.
• Monitor supplier performance and ensure timely payments for smooth business relationships.

Other Responsibilities

• Maintain a supplier database, continuously identifying new vendors and sourcing opportunities.
• Stay updated on industry trends to recommend innovative solutions for campaign needs.
• Perform other duties as assigned by the Admin and Finance team.

Essentials

• Bachelor’s degree in any field (Business, Marketing, Advertising, or related fields preferred).
• At least 2 years of experience in procurement, purchasing, or supplier management, ideally in a creative, marketing, or media agency.
• Strong negotiation and relationship management skills.
• Proficiency in English and Filipino for clear communication with vendors and internal teams.
• Analytical mindset with the ability to evaluate supplier proposals for cost and quality.
• Ability to work under tight deadlines and manage multiple procurement needs for simultaneous projects.

Nice-to-Haves

• Experience in creative production procurement (e.g., sourcing props, production teams, location scouting).
• A passion for creativity and an understanding of how procurement supports marketing and advertising campaigns.

The position assumes the functions of Management Accounting, performing cost accounting (recording, analyzing, and reporting business data for internal use) to support business risk assessment, budgeting, and service cost planning. This helps guide strategic decision making. He/she will conduct analyses to forecast, budget, and assess performance plans, presenting them to Departmental and Division Heads to assist in operational decisions.

Additionally, he/she will assist the Finance Head by handling delegated tasks such as preparing financial and performance reports, providing departments with budget updates, and reviewing internal controls to help maintain stability in departmental operations when the Finance Head is unavailable.

The primary role of revenue management is to maximize the business’s opportunities for revenue and profit. The Accounting Officer is responsible for compiling and analyzing data to inform pricing and profitability decisions. He/she also gathers data on the business and its competitors.

Key Responsibilities

• Assist in planning and directing the activities of the finance and accounting department
• Oversee the preparation of financial performance reports required by the Execom and Department Heads
• Assist in overseeing day-to-day revenue management operations, including client costing, CE creation and uploading, and other transactions
• Provide insightful information to executives to support both long-term and short-term decision-making
• Prepare financial data and generate weekly, monthly, and annual reports
• Coordinate with internal clients to complete assigned tasks within the deadline
• Analyze discrepancies in financial reports and implement appropriate resolutions
• Assist Department Heads and DBMs in budget preparation and expense management activities, as necessary
• Perform other duties as assigned by the Admin and Finance team.

Essentials

• Bachelor’s degree in Accounting or a related field
• 1 to 2 years of managerial or supervisory experience
• Proficient in MS Excel, must be detail-oriented and possess good analytical skills

Nice-to-Haves

• Certified Public Accountant (CPA)
• Familiarity with using accounting system software

The Online Media Specialist helps in the day-to-day operations of the projects he/she is involved in.

Summary

• Placement and optimization of online ads
• Daily management and reporting of Search Engine Marketing / Cost Per Click / Pay Per Click (SEM / CPC / PPC) campaigns.
• Helps determine campaign KPIs
• Ensures the fulfillment of campaign deliverables and KPIs
• Tracks budget spend of each managed account
• Maintains a good relationship with internal clients and external stakeholders
• Ensures profitability of campaigns are achieved
• Perform other duties as specified by the Media team

Essential

• Graduate of any Bachelor’s degree
• At least 2 years experience in Seach Engine Marketing, Keyword Research, Facebook Advertising and/or Google advertising
• Social media savvy
• Strong analytical and planning skills;
• Attention to details is a must
• Good communication and presentation skills
• Excellent problem-solving skills
• Google / Facebook certifications