The Digital Business Associate helps in the day-to-day operations of the projects he/she is involved in.

Summary

• Coordinate with internal and external parties to ensure that deliverables are accomplished in time.
• Communicate clearly and effectively.
• Assist in the creation of reports.
• Assist in the coordination with ASC.
• As digital business project managers, you should be:
  • Aware of the digital / social media landscape and trends affecting respective brands.
  • Doing regular digital scans / audits including competition and related categories, social listening, sentiment analysis.
  • Main custodians of the brand playbooks.
    • Voice in responding to customers, guiding internal stakeholders in translating client brief to required output (articles, images, etc.)

Minimum Job Requirements

• Communications or Management degree holder.
• 1-2 years of Marketing or Agency Account Management experience is a plus.
• Familiar with Facebook’s platform.
• Good communication and presentation skills, both written and verbal, in English and Filipino.
• Excellent organization and project management skills.
• Basic quantitative skills.

As a Digital Public Relations Manager, experience handling influencer and publisher campaign is needed to bring in the expertise to Get Scooped 360 department. Charisma, good people, and communication skills would be the number one key trait we are looking for since the primary role of the PR manager is to deal with different sets of people (customers and influencers). Strategic and Business Development thinking will also play a vital role as he/she will oversee proposing and implementing the campaigns to different brands and clients.

Must be able to handle project management and budget tracking as well as campaigns will be running simultaneously which is why organization and time management skills are being looked at for this position as well.

Summary

• Achievement of department targets
• Establishing great internal partner relationships
• Determination and achievement of KPIs
• Tracks the budget spend of managed accounts
• Meeting profitability target
• Perform other duties as assigned

Essential

• Great communicator / presenter (in both English and Tagalog)
• Good quantitative skills
• Management skills
• Immerse in digital media (strategy, placement, implementation, reporting)
• Project Management
• Agency experience or Brand/Marketing experience
• Communications or Management degree holder
• At least 3 years in Public Relations / Influencer Management – preferably from a PR or Digital agency
• Understanding of different digital platforms and how PR campaigns can seamlessly integrated and elevate their existing digital campaigns

Nice-To-Have

• Certifications from Google and Facebook

The Digital Public Relations Associate’s role will help the growing Digital Public Relations department
(Get Scooped 360) from the ground up. He/she will be the main liaison in coordinating
with key suppliers to make influencers campaign successful. This includes being the
main coordinator for influencers, publishers, suppliers and other partners.
He/she will also be tasked to manage projects which includes tracking and recording
statistics and results of each campaign, providing status updates and end reports to
clients. He/she will also work closely with the internal team (CMG and other relevant
internal teams such as creatives, media and finance) and external team (brand team)
on planning, execution and up until reporting.

Summary
As a DPR Associate, project management is crucial when it comes to successfully
handling a PR campaign. Charisma, good people and communication skills would be
the number one key trait we are looking for since the primary role of the PR associate
is to deal and coordinate with different sets of people (customers and influencers).

The DPR Associate has the following responsibilities:

• Establishing great internal and external partner relationships
• Project management and making sure all postings are met
• Checking all outputs to be provided by outside partners that satisfies the brief and guidelines of the brand.
• Reporting key data and metrics to the brand team
• Budget management based on internal and external project costs.
• Perform other duties as assigned

Essential

• Great communicator / presenter (in both English and Tagalog)
• Project Management skills
• Comfortable with Numbers
• Extroverted and is comfortable talking to different types of people
• Meticulous with data
• Organized and Structured
• Degree holder
• At least 1 year experience in Advertising
• Fresh Graduates are welcome to apply

Nice-To-Have

Understanding of different digital platforms and how PR campaigns can seamlessly integrated and elevate their existing digital campaigns.

A Multimedia Artist is someone who is skilled in graphics technology programs and creates designs and effects for digital platforms.

What assets will you produce?

• Assets with a particular focus in dynamic materials.
• Be able to create animation, you’ll be able to play with different executions for the different brands we handle.
• You will have a chance at making various digital images from social media posts, social media ads, social media cover photos, banner ads, infographics, posters, etc.
• Your creativity will also be needed for the creation of logo designs, PowerPoint images, and other creative execution required to get the job done.

Who will you be making assets for?

• We have a wide range of clients from popular pharmaceutical brands, restaurants that serve the yummiest food, to fun and quirky brands you use everyday. You’ll have the opportunity to work on a design for them and learn different execution style for different brand needs.

Minimum Job Requirements

You’ll need your A-game and the following to apply:

Creative and has experience in graphic design, video editing, and animation

• Skills in the following software: Adobe Photoshop, After Effects, Premiere, Adobe Illustrator; Office software (MS, OpenOffice, LibreOffice, etc)
• Required – has experience in graphic design & video editing skill
• Nice to have – Certified training in imaging/editing/animation softwares
• Advertising / Fine Arts / Digital Arts or Multimedia Arts degree holder.
• Previous works compiled in a portfolio
• Creativity and curiosity
• Good attitude towards work and working with a team
• Attention to details
• Ad agency work

*Please include a link to your portfolio.

The Copy and Content Writer is in charge of crafting concepts for various campaigns, ideate on-brand content, and write appropriate copy for such contents, following specific brand guidelines. S/he must have the ability to think strategically and come up with compelling content for different platforms – whether digital or mainstream. Being an idea person, s/he should be comfortable (and participative) in group dynamics such as brainstorming.

Summary

• Creating content that answers the brand’s creative brief (i.e. adheres to brand personality/tone, achieves campaign objectives)
• Creating great SEO-optimized content for brands handled is a plus
• Coordinating with internal and external parties to ensure that deliverables are accomplished in time
• Assisting the team in other related matters when needed (e.g. creation of social media content, answering inquiries)

Minimum Job Requirements

Must-Haves

• Highly creative, has an innate passion to think out of the box
• Strategic thinker, understands brand briefs, can write for different audiences
• Must have an impeccable command of the English and Filipino language
• Must have a keen attention to detail
• Confident both in long-form and short-form writing
• Delivers quality work within a specified deadline
• Presentation skills
• Understands the Facebook platform and other digital platform

Nice-To-Haves

• Ample work experience in an advertising agency
• An impressive creative portfolio
• Digital marketing certification/s
• At least 1 year of Content Marketing or Copywriting experience

*Please include a link to your portfolio.

The main purpose of the lead full stack web developer is to enable the TechSol team to address both front end and back end website requirements of the clients. This role will enable the organization to be more competitive in terms of website offerings by exploring new and upcoming technologies while still providing support to our legacy services such as those websites built in wordpress. This role will also guide the junior and specialist developers to venture on new technologies and help keep track their daily deliverables.

Summary

• Design, Develop (front end and back end), Test, Deploy and Maintain mobile first websites and/or web apps
• Assure that Security and Data Privacy compliance and standards are met
• Assure SEO Compliance and Best Practices are met
• Support and Debug legacy WordPress websites
• Mentor JR Full Stack Developer and WordPress Specialist
• Provide code review
• Keep track of daily team deliverables
• Coordinate with key stakeholders such as Project Managers, UI/UX Designer, QA and client development team
• Perform other duties as assigned

Essential

• Advanced Knowledge and Proficiency with fundamental front-end languages (HTML, CSS, JS, JQUERY)
• Advanced Knowledge and Proficiency with PHP
• Advanced knowledge and Proficiency with JS Frameworks (AngularJS, ReactJS, NodeJS, VueJS)
• Proficient in database technology (MySQL, MariaDB)
• Proficient in GIT
• Knowledge on different ecommerce platforms and enablers (Woocommerce, Magento, Shopify)
• Knowlege on WordPress and wordpress custom themes as well as other CMS platforms
• Knowledge on Security and Data Privacy best practices and compliance
• Knowledge on SEO best practices and compliance including Google standards
• Familiarity with API and JSON Integration
• Familiarity with Unit Testing and/or automated testing
• Able to hold people accountable
• Able to manage Multiple Websites and Web Apps
• Excellent problem solving and Debugging Skills
• Open to learn new web technologies
• Able to work with minimal supervision
• BS/MS on IT, ComSci or any relevant Field
• At least 5 years of full stack development experience with at least 2 years team lead/management responsibilities
• With portfolio for Web and Mobile Apps
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind

Nice-To-Have

• Working knowledge with Python
• Familiarity with Amazon Web Services
• Experience with serverless framework
• Experience with NOSQL solutions (ex. Redis)
• Familiarity with server management
• Familiarity with Social Media APIs and integration
• Familiarity with Cloud Based Web Development Platforms (Wix, Squarespace, etc.)
• Familiarity with Linux or Ubuntu OS

*Please include a link to your portfolio.

A Junior Full Stack Web Developer works on both the user-facing and back-end elements of websites and applications. This role will enable the company to be more competitive in terms of website offerings by exploring new and upcoming technologies while still providing support to our legacy services such as those websites built in wordpress.

Summary

• Design, Develop (front end and back end), Test, Deploy and Maintain mobile first websites and/or web apps
• Assure that Security and Data Privacy compliance and standards are met
• Assure SEO Compliance and Best Practices are met
• Support and Debug legacy WordPress websites
• Perform other duties as assigned

Essential

• Proficient in fundamental front-end languages (HTML, CSS, JS, JQUERY)
• Proficient in PHP
• Proficient in JS Frameworks (AngularJS, ReactJS, NodeJS or VueJS)
• Knowledge in database technology (MySQL, MariaDB)
• Proficient in GIT
• Knowledge on different ecommerce platforms and enablers (Woocommerce, Magento, Shopify)
• Knowledge in WordPress and wordpress custom themes as well as other CMS platforms
• Familiarity with API and JSON Integration
• Familiarity with Unit Testing and/or automated testing
• Able to manage Multiple Websites and Web Apps
• Good problem solving and debugging Skills
• Open to learn new web technologies
• Great attention to detail
• Graduate of any BS/MS in IT, Design, Computer Science degree or equivalent
• At least 2 years of full stack development experience
• With portfolio for Web and Mobile Apps

Nice-To-Have

• Knowledge in Security and Data Privacy best practices and compliance
• Knowledge in SEO best practices and compliance including Google standards
• Familiarity with Cloud Based Web Development Platforms (Wix, Squarespace, etc.)
• Familiarity with Social Media APIs and integration
• Familiarity with Linux or Ubuntu OS

*Please include a link to your portfolio.

The Media Manager helps in the day-to-day operations of the projects he/she is involved in.

Summary

• Creates and proposes media strategies to be implemented by the Campaigns Team of the organization.
• Be the think tank in placing and managing ads.
• Placement and optimization of online ads
• Daily management and reporting of Search Engine Marketing / Cost Per Click / Pay Per Click (SEM / CPC / PPC) campaigns.
• Maximizes media-related opportunities.
• Maintains profitable media activities.
• Ensures the fulfillment of campaign deliverables and KPIs
• Tracks budget spend of each managed account
• Maintains a good relationship with internal clients and external stakeholders
• Ensures profitability of campaigns are achieved
• Perform other tasks as maybe assigned from time to time by the immediate heads and/or company officers.

Essential

• With at least 2-3 years experience in the same field
• BS/BA in Marketing, Business Administration, Communications, Management or similar field
• 1-2 years of Marketing or Agency Account Management experience is a plus
• Must have at least 2-3 years experience in Search Engine Marketing, Keyword Research, Facebook Advertising and/or Google advertising
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent organization and project management skills.
• Basic quantitative skills

Nice-To-Have

• Google/facebook certifications

The SEO Specialist is responsible for ensuring managed websites are optimized according to the latest standards and best practices of search engine optimization.

Summary

• Ensures SEO commitments to clients are met – this includes keyword research, optimization targets and SERP ranking.
• Responsible for collaborating with the internal team to create relevant SEO optimized content.
• Perform other tasks as maybe assigned from time to time by the immediate superiors and/or company officers.

Essential

The Business Development Manager is the main project lead for the acquisition of new accounts – from finding leads, filtering them, finding out the needs if potential clients, to creating a tailor-fit proposal for them, to presenting in a pitch, and properly turning over the account to the Campaigns team. 

Summary

Leads Engagement and Management

• Timely response to potential leads
• Proper profiling of leads and their needs
• Secure pitch date for valid leads

Pitch Process

• Thoroughly accomplish pitch brief details
• Project manage several pitches according to agreed internal pitch process (meet timelines and requirements on internal support teams)
• Properly guide the pitch team on the overall strategy and approach and how that translates into the presentation
• Present and defend the proposal to client
• Close deals for new accounts

CE Development

• Properly identify the different CE line items to be costed out based on the pitch proposal/s
• Clarify and negotiate line items as needed with client to achieve a win-win resolution

Developing New Business Models

• Identify and act on key opportunities that can help diversify/ grow revenue streams of the company

Essential

• Attention to Details
• Project Management
• Personal Organization Skills
• Presentation Skills
• Great communicator (in both English and Tagalog)
• Degree holder
• Business Development or Accounts Background or similar positions based on the identified skills

Nice-To-Have

• Digital Marketing experience
• Agency experience or Brand/Marketing experience

The Zendesk Specialist (ZDS) is in charge of the effective implementation of community engagement strategies of handled brands using Zendesk. The ZDS will work hand-in-hand with the Account Management leaders and other account management stakeholders to ensure that brand community engagement objectives are met.

The ZDS is responsible for the Social Media Management component of the project. The ZDS plays an integral role in ensuring that the brand’s community is engaged with on a regular basis.

Summary

• Gathering and prioritizing change requirements for the system 
• Managing the internal testing and rollout of changes across all teams 
• Using analytics/ ZD explore to improve ticket deflection and agent productivity 
• Performing hands-on implementation of day-to-day changes 
• Reviewing and tuning workflows in Zendesk 
• Periodically audit agent permissions and ensure access is appropriate 
• Add new brands in a ZD best practice manner to an instance 
• Separate out brands that are currently grouped/bundled as per ZD best practice
• Update and maintain Knowledge Base and Help Centre 
• Update and maintain macros
• Write new reports in ZD Explore 
• Suggest more efficient ways to solve tickets 
• Assist in answering/solving of Zendesk issues
• Implement SLA measurements 
• Reporting 
• Training 
• Other duties as specified by the head of CXG Team

Essential

• Experience in Zendesk Administration is required. Strong technical knowledge and experience administering other products are highly favorable. 
• Experience in administering Zendesk and/or Software as a Service system 
• Expert in creating macros, automations / triggers / SLA (business/calendar hours) 
• Expert in Zendesk Explore (Dashboard, dataset, queries) 
• Knowledge in creating Calculated attribute and report matrics 
• High level of literacy in modern PC suites (Windows) and web applications 
• Knowledge of customer support processes 
• Highly organized, responsive, and good at project management.
• Analytical with a keen desire to improve business processes and performance. 
• Good technical skills, but not necessarily programming.
• Communications or management degree holder

The Production Manager is responsible for leading the planning and coordination of the various aspects of the production process; making sure that the service is delivered on-time, cost-effectively, and meets the creative standards and objectives.

Summary

PLANNING

• Scheduling, creating a timetable
• Budgeting, creating cost estimates
• Sourcing and procurement of the best suppliers/materials/props for a project
• Mobilizing the team to work on a project, including selecting members, delegating and overseeing as needed
• Lead pre-production meetings

EXECUTION

• Oversee the actual production ensuring that everything is going as planned and according to schedule
• Make sure that output is aligned with the accounts and creatives team; seeking approvals as needed

POST PRODUCTION

• Create reports and recommendations
• Lead a post mortem meeting as needed
• Give feedback on third party suppliers

Perform other tasks as maybe assigned from time to time by the immediate heads.

Essential

• Leadership and project management skills
• Knowledge of production processes and terminology
• Excellent organizational and multi-tasking ability
• Resourcefulness and problem-solving
• Communication skills